Desktop Support Analyst

Employment Type

: Full-Time

Industry

: Customer Service/Call Center



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Job Number: 19-06411 Bronx, NY-10473 Assignment Details Desktop Support Analyst, responsible for 2nd level support providing on-site troubleshooting, problem diagnosis and resolution and general technical support. Provide technical support including installation, deployment and maintenance of company PC, laptops and LAN hardware, software, scanner, printer problems and various peripherals including air card and iPhones. When not helping local staff, there will be administrative work that will need to be maintained. Monitor and take action on Policed Reports generated by Microsoft SCCM, which feeds our Tech Support Dashboard. Primary assignment will be handling of PC Inventory. Will
Associated topics: accumulate, analyse, analyst, customer service, customer service analyst, data, report, statistics, support analyst

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